Do you have a question? No worries. Check out the popular questions asked to clear your doubts. If you still do not find your answer, please drop your question and our support team will get back to you soonest.
Products Related
- What are your best selling products?
We specialize in selling apparel and accessories for men, women, and youth (boys and girls) that are crafted to ensure supreme comfortability with the benefits of easy maintenance. Our garment fabrics are derived from the best quality raw materials that are breathable and sustainable.
- Do you customize products?
Yes, we customize our products according to the environmental needs pertaining to the comfort level of our customers. All our products are unique and exemplify ingenuity.
- How do I know which size to order?
All the products at our store come with the standard size chart for men and women. You can easily select your size by referring to the given size chart. However, the sizes and designs available for youth garments are the same.
- Are your products genuine?
At AHM Creation, we work with a team of passionate and creative designers who aim to deliver the best quality products made from the finest materials. From garments to accessories, everything is an in-house production.
Account Related
- Do I need to create an account?
If you are buying products from our store, you must have an account. Without an account, it will be impossible to deliver your order to your doorstep.
- How to create an account?
You can create your account in a few simple easy steps. Click ‘Sign Up’ and fill in the required details. Once you submit, you have your new account at AHM Creation.
- What happens if I forget my account password?
There is nothing to worry about. You can reset your password at any time with your registered mobile number or Email ID.
Order Related
- How do I track the current status of my order?
You can check the status of all your orders in the ‘My Orders’ section. For tracking any current order you will receive the tracking link once the order is shipped.
- What happens if the delivery fails?
The failure of delivery normally does not happen until there are unexpected circumstances like the courier could not reach you or there is some mishap during shipping. In such cases, you get notified by us and we place a refund. Or you can also get in touch with our support team for assistance.
- Can I cancel my order?
If you wish to cancel your order before it is shipped, you can do it directly from the ‘Orders’ section. However, once your order is shipped and near your location, do not accept the delivery. We will refund your money within 24-48 business hours.
- How can I return a product?
We accept returns if you have genuine reasons. You can place a return for size issues, damaged or defective product, or delivery of the wrong product. However, keep the price tags intact and the delivery receipt.
- When will I receive the return refund?
You will receive your return once the courier person accepts your returned product and initiates the return process. You can expect the refund within 24-48 business hours.
- Can I return part of my order?
Yes, you can return individual products of the order.